Shipping Policy

At VitaPuerly, we are committed to delivering your skincare and beauty essentials quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.
• During peak seasons, processing times may be slightly extended.

United States Shipping

We currently serve customers throughout the United States.

Standard Shipping

• Delivery Time: 3–7 Business Days
• Tracking Included

Express Shipping

• Delivery Time: 1–3 Business Days
• Available for select locations
• Tracking Included

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and shipment details.

You may track your order at any time through our Track Your Order page.

Shipping Costs

Shipping costs are calculated during checkout based on your location, selected shipping method, and order value.

Free shipping promotions may be offered periodically on qualifying orders.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

• Weather conditions
• Carrier delays
• Holiday volume
• Incorrect shipping information
• Customs or government inspections

VitaPuerly is not responsible for delays caused by shipping carriers once a package has left our fulfillment facility.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your purchase.

If an incorrect address is provided and the order has already shipped, we may be unable to modify or redirect the package.

Lost or Stolen Packages

If tracking indicates that your package was delivered but you did not receive it, please:

• Check with household members
• Check nearby safe delivery locations
• Contact the shipping carrier
• Contact our customer support team

We will assist in investigating shipment issues whenever possible.

International Shipping

At this time, VitaPuerly primarily serves customers within the United States. International shipping availability may vary by location.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of:

• The damaged product
• The shipping package
• The shipping label

Our team will review the issue and provide an appropriate resolution.

Customer Support

If you have any questions regarding shipping or delivery, please contact our support team.

Contact Information

VitaPuerly
27630 236th Ct SE
Maple Valley, WA 98038
United States

Email: vita@tatianadesigns.com
Phone: +1 (425) 465-4897

Website: https://vitapuerly.com

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (PST)
Saturday – Sunday: Closed

Last Updated: June 2026